Covid-19 Information

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For a professional and personalised service at an affordable price, one that has been trusted for over 30 years, visit Spectacular Opticians.

There have been some recent changes to how Opticians can provide eye care following the COVID-19 pandemic. You should:

  • call the practice telephone number in advance of any visit to the practice to arrange a time, this includes attending for repairs and adjustments. This will allow us to keep the number of patients in the practice to the required maximum or fewer, at the least possible inconvenience to you.
  • expect us to ask quite a few additional questions over the phone on first arranging your visit. This will allow us to deliver your specific eye-care needs, while reducing any unnecessary delays and wasted journeys into the practice for things that can be prepared in your absence.
  • attend alone wherever possible. If a child is in for an examination, we ask that only one parent or guardian attend with them. There is not room in the consultation for more people than this while maintaining safety. Others will be asked to wait for you elsewhere outside the practice while the sight test and any necessary dispense are performed.
  • follow all directions given by the staff and/or signage during your visit.
  • bring your own face mask for you to wear at certain close proximity parts of the test and dispense.
  • pay by card where possible to reduce contact during the transaction.
  • NOT attend if you have any symptoms that could be due to COVID-19 and you have not had a test to rule it out. If you are found to have COVID-19 please follow the government guidance, and when you have been tested and found all clear please call us to arrange your appointment declaring your new situation.

Thank you for your patience and understanding through these unprecedented times, nothing is more important to us here at Spectacular Opticians than your health and wellbeing.



Happy clients

We are so impressed with the service you provide ... We have total FAITH in all of you and that is not something which we say lightly ... We thank you again for your excellent service.

5

Professor Diane R. Von Helmholtz and Mrs Bryda Von Helmholtz

I would like to thank Spectacular Opticians for their professional approach and the ongoing support that they have given me over the last few years. I was having constant problems with my eye sight, until I received a very thorough sight test from one of their Optometrists, and now I can live and work in extreme comfort.

5

Mrs Daphne Gilby, Chatteris

Spectacular Opticians, thank you for the professional help and support received by my team this week. Our glasses are lovely and we are very pleased with the service, efficiency and price.

5

Odette and all at Brides by Solo, Newmarket

The young lady attending to me was exceptional with the time and care she took over my difficulty. I just wanted to say a special thank you for the hour you spent looking after me.

5

Mr Michael Stone

A huge thank you to your Downham Market branch who fitted me in at very short notice today when I presented with a painful eye. Both Tesco and Specsavers refused to see me until next week once they had established I wasn’t after a ‘standard’ eye test, despite me clearly being in pain. The receptionist at Downham couldn’t have been more helpful, and the optician gave up part of his lunch break to see me. That’s what I call excellent customer service, well done.

5

Mrs Pauline Finnerty, Downham Market

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